Privacy Policy

Who we are

Updated at 2022-02-05

CERRUTI IMMOBILIER SA (CERRUTI REAL ESTATE LTD). Route de l’Aéroport 15, 1215 Genève 15 Aéroport

(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Cerruti Real Estate . 

This Privacy Policy applies to our website, cerruti.ch, and its associated subdomains (collectively, our “Service”).

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

For this Privacy Policy:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to CERRUTI IMMOBILIER SA (CERRUTI REAL ESTATE LTD), Route de l’Aéroport 15, 1215 Genève 15 Aéroport that is responsible for your information under this Privacy Policy.
  • Country: where Cerruti Realestate or the owners/founders of Cerruti Realestate are based, in this case is Switzerland.
  • Customer: refers to the company, organisation or person that signs up to use the Cerruti Real Estate Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Cerruti Real Estate and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by Cerruti Real Estate or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Cerruti Real Estate as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Cerruti Real Estate ’s site, which can be accessed via this URL: cerruti.ch.
  • You: a person or entity that is registered with Cerruti Real Estate to use the Services.

1. What Information Do We Collect?

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form. We process your personal data primarily to offer and provide our services, in particular to communicate with property owners or interested parties, for the purposes mentioned below and for other Purposes that we communicate to you separately or that are obvious:

  1. to communicate with you and with property owners;
  2. to provide, manage, secure and personalise websites, apps, online offers with our  infrastructure;
  3. to conclude and process contracts with you;
  4. to conclude and process contracts with our suppliers, customers and business partners with whom you are in contact and for customer relationship management;
  5. to get to know our end customers and their behaviour and affinities better and to assess and improve the acceptance of our services and our communication in connection with services;
  6. on behalf of our customers to check your economic performance;
  7. for advertising and marketing, e.g. for holding events, competitions, etc. and for sending target group-specific information and marketing communications by post and electronic channels (provided the recipient has not objected to direct marketing);
  8. to prepare and process company takeovers and sales and similar transactions;
  9. to administer and manage our IT and other resources;
  10. for accounting, archiving, training and other administrative purposes;
  11. to review and improve our internal processes;
  12. to ensure the safety of our employees and our buildings and areas;
  13. to review and comply with legal obligations, including orders from a court or an authority; for compliance and for the detection, clarification and prevention of abuses;
  14. to enforce our claims and claims of affiliated companies and to defend against claims against us, our employees, companies affiliated with us and against our contractual and business partners before courts and authorities at home and abroad.

2. How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

3. Do we share the information we collect with third parties?

Personal data is accessible to our employees only to the extent that it is required for the purposes stated and the activity of the employees concerned. This includes employees in support areas. You act in accordance with our instructions and are obliged to maintain confidentiality and secrecy when handling your personal data.

If you are interested in applying for a property on our real estate platform cerruti.ch, we will pass on the personal data provided by you in the application dossier to the respective property owner. Any personal data contained in the property listing can also be published.

We can also pass on your personal data to third parties if we want to use their services (e.g. IT service providers). It is also possible for personal data to be passed on to other companies (also) for their own purposes. In these cases, the recipient of the data is the person responsible in terms of data protection law. This applies, for example, to the following cases:

If we place advertisements on third-party platforms on behalf of customers, we will forward your notification of such advertisements to the relevant customer and enable electronic communication between you and the customer on our systems.

If we examine or carry out transactions such as business combinations or the acquisition or sale of individual parts of a company or its assets, we must transfer personal data to another company in this context.

We can disclose your personal data to third parties (e.g. courts and authorities in Switzerland and abroad) if this is required by law. We also reserve the right to process your personal data in order to comply with a court order or to assert or defend against legal claims or we consider it necessary for other legal reasons. We can also disclose personal data to other parties involved in the proceedings.

We can transfer claims against you to other companies such as debt collection agencies.

We may share personal and non-personal information collected with third parties such as property owners, contest sponsors, promotional and marketing partners, and others that offer our content or whose products or services we believe may be of interest to you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganisation, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, email management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through our platform. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

4. When do we disclose your personal data abroad?

The recipients of your personal data can also be located abroad, including outside Switzerland or the countries of the EU and the European Economic Area (EEA). The countries concerned may not have laws that protect your personal data to the same extent as Switzerland or the countries of the EU or EEA. If we want to transfer your personal data to such a country, we must ensure the protection of your personal data in an appropriate manner. One means of doing this is to conclude data transfer agreements with the recipients of your personal data, which ensure the necessary data protection. Please contact us if you would like a copy of our data transfer agreements that concern your personal data.

5. Where and when is information collected from customers and end users?

We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

6. How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorised us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

7. How long do we store your personal data?

We store your personal data in personal form as long as it is necessary for the specific purpose for which we collected it, in the case of contracts, as a rule, at least for the duration of the contractual relationship. For example, if you save your application dossier on our real estate platform cerruti.ch, we will keep it available for you on your profile; If your user account is inactive, we will delete your application dossier within a reasonable period of time since the last activity. For example, if you apply for a property on our real estate platform cerruti.ch, your application will be deleted within a reasonable period of time after acceptance, if you reject it, i.e. your application will no longer be available to the property owner on our real estate platform cerruti.ch.

We also store personal data if we have a legitimate interest in storing it, e.g. for documentation and evidence preservation purposes and to safeguard and defend legal claims. We also store your personal data as long as they are subject to a statutory retention requirement.

8. Personnel

If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

9. Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of us or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganisation or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

10. Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

11. How Do We Protect Your Information?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information.  We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

12. Governing Law

The laws of Switzerland, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.

13. Your Consent

By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.

14. Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by . We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

15. Cookies

We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalise the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

16. Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.

17. Changes To Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

18. Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

19. Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy Policy.

20. Tracking Technologies

Google Maps APIs

Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few.

Google Maps API may collect information from You and from Your Device for security purposes.

Google Maps API collects information that is held in accordance with its Privacy Policy.

Cookies

We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously.

Local Storage, Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Sessions

We use “Sessions” to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

21. What rights do you have in connection with the processing of your personal data?

You can object to data processing at any time, especially data processing in connection with direct advertising (e.g. against advertising emails). Within the framework of the law applicable to you, you also have the right to information, correction, deletion, restriction of data processing and objection to our data processing and the right to receive from us the personal data that you have provided to us in a readable format free of charge receive. You also have the right to revoke your consent without affecting the legality of the data processing carried out before the revocation. You can also submit a complaint to the competent data protection authority.

22. What else should you watch out for?

When processing your personal data, we rely in particular on the following principles:

  • The fulfilment of a contract with the data subject or for pre-contractual measures at their request;
  • legitimate interests; this includes, for example, the interest in customer service and communication with customers outside of a contract; in marketing activities; getting to know our customers and other people better; improving services and developing new ones; in the fight against fraud and crime prevention and investigation; the protection of customers, employees and other people and data; in ensuring IT security, especially in connection with the use of websites, apps and other IT infrastructure; the guarantee and organisation of business operations, including the operation and further development of websites and other systems; in corporate governance and development; on the sale or purchase of companies, parts of companies and other assets; in the enforcement or defense of legal claims; compliance with Swiss law and internal rules; and the interest of our customers in examining the economic performance of potential buyers or tenants;
  • for consent, provided we ask you separately for your consent;
  • a requirement for regulatory compliance.

As a rule, there is no obligation to disclose personal data to us, unless you are in a contractual relationship with us that justifies such an obligation. However, we will have to collect and process the personal data that is necessary or required by law for the establishment and processing of a contractual relationship and for the fulfilment of the associated obligations. Otherwise we cannot conclude or continue the relevant contract. In fact, the processing of log data and certain other data is also mandatory when using websites. When communicating with us, we must at least process the personal data that you or we transmit to you.

23. Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.

24. What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their personal data.

25. What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organisations must specify why they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organisation.

26. Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it’s simply the right thing to do. At Help Scout we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

Individual Data Subject’s Rights – Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We’ve been set up as self service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.

Contact Us

Don’t hesitate to contact us if you have any questions.

Via Email: contact@cerruti.ch

Via this Link: https://cerruti.ch/contact

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